eStarling Addresses Product Issues

Yesterday, I talked about holiday tech meltdowns, and noted that many readers had been having issues with technology they had bought over the holidays. Such woes included WiFi picture frames being unresponsive, and mini helicopters catching fire when charging.

Here are some of the complaints from readers:

“… E-mailing pictures fails most of the time, the server responds with denial of service frequently because eStarling frames apparently sold well this season. RSS feeds didn’t update at all … duplicate pictures from the RSS feeds.”

- Thanks to John Jeandron

“… charging when we realized, as we were leaving, that it was on fire on the table …”

- Chris

Well, whilst Air Hogs (Maker of the Havoc Heli mini helicopter) were not available for comment (I’m still trying to contact them), spokespeople for eStarling contacted me back with statements.

Holiday Tech Meltdown, Holiday Gadget Horror Stories

Reports are coming in from readers of holiday purchases gone horribly awry.

It seems like some readers have bought gadgets as gifts, only to have their holiday dreams of gadgety fun cruelly dashed. Some gadgets have been more or less rendered useless, whereas others have even caught fire.

One example is of the eStarling WiFi digital picture frame (review here):

“Bought one of these for the parents, received in advance of the holiday to set it up and try out. All worked as advertised….until yesterday. E-mailing pictures fails most of the time, the server responds with denial of service frequently because eStarling frames apparently sold well this season. RSS feeds didn’t update at all yesterday and today there’s duplicate pictures from the RSS feeds. Uploading isn’t much better given the server times out and you can only upload 4 pictures at one time. Sad ending to what appeared to be a great idea and terrific gift…imagine a digital frame that the not-so-tech-savvy parents could enjoy. Keep imagining.”

- Thanks to John Jeandron

[Unconfirmed] Is YouTube UK down?

Just in: YouTube UK is not available, and is not responding to either browser access, or pings.

Does YouTube UK work for you? Check here  and hit the comments with your tests.

More on this as it develops